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Important Legal Notice
Attention:
This legal notice applies to your use of this Website and to any correspondence
between us and you. Please read these terms carefully before using this website
or submitting your personal data to us. Using this website or otherwise submitting
your personal data to us / agreeing to submit your personal data to us indicates
that you accept the terms of this Privacy Policy. This notice is issued by Fleur
de Lis Flowers.
Privacy Policy:
This is to confirm that Fleur de Lis Flowers takes the security and privacy of our
customers and of users of this Website very seriously. Please read the following
privacy policy to understand how we use and protect the information that you provide
to us.
The type of information we will collect about you includes:
- Your name
- Address
- Phone number (including mobile number)
- E-mail address
- Credit/debit card details
- Other information that we may need from time to time to provide services that you
request or for market research purposes.
- We will never collect sensitive information about you without your specific consent.
Our web server collects your domain name and your e-mail address.
Use of personal data
Your information will enable us to provide you the services that you request and
to process your order (including verifying payments). We may also use your personal
information for market research and customer satisfaction purposes, and so that
we can administer, support, improve and develop the services that we offer. We may
contact you from time to time to let you know of our various products and services
which we believe may be of interest to you. We will not email you in future unless
you have given us your consent (except for the purpose of confirming and fulfilling
your orders, or as we have mentioned in this Privacy Policy).
Where you supply us with third party personal information so that we can complete
a delivery to that third party, we will not use such third party personal information
for any purposes other than to carry out the delivery except that we may contact
such third parties in the future to check if they are satisfied with our services
and ask if they are interested in receiving further information from us about our
products and services.
We may share your personal information and the personal information of individuals
to whom we are requested to deliver products with carefully selected third parties
whom we work with to provide services to you and who enable us to carry out our
business.
If we need to transfer your information outside the European Economic Area for uses
other than to fulfil orders that you have placed with us, we will first obtain your
consent.
Cookies
A cookie is a small information file that is sent to your computer and is stored
on your hard drive. Some websites use cookies to remember users' email addresses
or log on details. We do use Cookies on our website.
We may use technology to track the patterns of behaviour of registered and non-registered
visitors to our site. This can include using a cookie which would be stored on your
browser.
The information collected in this way can be used to identify you unless you modify
your browser settings so as to not accept cookies.
Every time you connect to our Website we store a log of your visit which shows the
unique number your machine uses when it is connected to the internet (IP address).
This tells us what you have looked at and which browser you use to view the pages.
This information helps us to understand which areas of the site are of particular
interest and which pages are not being requested. It also tells us the number of
'hits' on the Website.
Information that is collected via Cookies is used in accordance with this
Privacy Policy
Retention and storage of your information
We do not keep your personal details for longer than we require for these purposes
that we have mentioned. When we destroy or delete any of your personal information
that we hold either electronically or on paper, we make every reasonable effort
to do so in secure circumstances.
Please note that our policies on privacy will be overridden where we are required
or permitted to disclose personal information under law or the terms of any court
order.
Checking your details
You are entitled to see the information that we hold about you. You may ask us to
make any necessary changes to ensure that your information is accurate and kept
up-to-date. If you wish to verify the details you have submitted to us, you may
do so by contacting us using the contact details at the end of this notice. We are
entitled by law to charge a fee of £10 to meet our costs in providing you
with details of the information we hold about you.
Security
We will take all reasonable measures as required under the UK Data Protection Act
1998 to ensure that personal information you submit to us is kept secure and protected
from unauthorised use or disclosure. If we share personal data with third parties
in accordance with this Privacy Policy, we will take all reasonable measures to
ensure that such third parties also take appropriate security measures in relation
to your personal data.
Changes to our Privacy Policy
Any changes to our privacy policy in the future will be posted to the Website and,
where appropriate, by email notification.
Unsubscribe
If you wish to refuse to receive any marketing communications from us to you, please
let us know at any time by emailing us on info@Fleurdelisflorist.co.uk and we will
comply with your request.
Contact Information:
We are always pleased to hear from you. All comments, queries and requests regarding
our services are welcomed.
You can send an email to:info@Fleurdelisflorist.co.uk
or
write to us at:
Fleur de Lis Flowers,
28 King Street,
Maidenhead,
Berkshire,
SL6 1EF, UK
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